Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
use of software
on February 10, 2026
Posted by: Pat Hochhalter
from Texas, Tx
Hard to get answers on deductions, hard to check, tries to force higher cost and share data
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Speed counts!
on February 10, 2026
Posted by: SpeedyE
from GA
With TurboTax, I can file quickly because it imports information from previous years. I love it!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
this is how im doing it from now on
on February 10, 2026
Posted by: OLBJ
from Cleveland,ohio
Very easy to use. Great app, more people should know about how easy taxes are.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo Tax was excellent
on February 10, 2026
Posted by: BCDV
from Ohio
Easy to use, excellent help feature. Would recommend
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Assistance
on February 10, 2026
Posted by: PMjack
from Ohio
excellent assistance in filing. Help correct errors and how to follow up,
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on February 10, 2026
Posted by: d 26
from Virginia
User friendly, quick and easy. This is my 5th year filing on my own with TT!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax Sucks
on February 10, 2026
Posted by: Kate152345KATE
from MI
Always forces you into buying deluxe version. hate it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 10, 2026
Posted by: Joannkonish
from Florida
I love using Turbo Tax. It makes filing so much easier.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com