Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is the Way!
on February 17, 2025
Posted by: AXG91
from Corpus Christi, TX
Quick and easy to use! Filed instantly and helped me get the correct refund back
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on February 17, 2025
Posted by: Jessyca0718
from Pasco,WA
I had such a worry-free experience and plan to use this service yearly!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
5 STARS!
on February 17, 2025
Posted by: argentinaneuquen
Turbo Tax is easy and relatively cheap to use! I recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is great
on February 17, 2025
Posted by: Mone86
from North Carolina
This is my first time using Turbo and I feel great.
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is good
on February 17, 2025
Posted by: Playboy72
from Reno, nv
Very good service. Easy-to-use and understand
Been using it for years.
Been using it for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax "Basic" is only so-so.
on February 17, 2025
Posted by: Irelavac
I can usually do my own (simple) tax returns but at times I additionally used an inexpensive tax return program to confirm my own results. From 2017 thru 2023 I just let a CPA/PA do our taxes. We were dual state and also transitioned to retired. I used the most basic on-line TurboTax expecting it to be the best low-cost solution. I was somewhat disappointed in the on-line program. First off it did not present product offerings and pricing until you started filing. Not too big an issue since a web search provided that. One thing that caused me a lot of time was a 1099-R upload for which the website created an incorrect payer state. I tried the "Help" results without success. It should have just let me update the payer state field. One other thing that took up some time to research (again, the "Help" did not hold the answer) was one 1099-R being missing Box 16, State distribution. (New York State return issue.) Two of my three 1099-R forms did not have Box 16 but only one caused an exception. Personally, I could not figure out how to calculate taxable Social Security income or what to do with New York City "FRINGE".
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
taxes
on February 17, 2025
Posted by: alal the kittys pal
from new hampshire
works well, too many "upgrade" your product ads, gets annoying
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience.
on February 17, 2025
Posted by: Kaitybaby
Turbo tax was very easy to complete. It didn't take much time.
Written by a customer while visiting turbotax.intuit.com