Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Product
on February 10, 2026
Posted by: A77R
from Texas
Very easy to use and thorough - feel confident in this product.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 10, 2026
Posted by: Gena67
from Florida
Amazing amazing amazing experience with turbo tax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on February 10, 2026
Posted by: amakor77
from North Carolina
Easier than i expected and with a higher return than expected
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on February 10, 2026
Posted by: jns1980
from beaver dam, ky
quick and easy for the first time user............................................................
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is a lie
on February 10, 2026
Posted by: Willlee501
from 540 Old Hickory Road
This was bull crap it was supposed to be free thats why I chose to use turbo tax again but it was not got almost all done an said I had to upgrade cost me $49 ok then went on to say $128 before it was all said and done they took about $245.00 from my refund which was only $909 federal..I don’t an will not recommend this service..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to use and efficient.
on February 10, 2026
Posted by: Jlove7
from Delaware
It was not quite as user friendly as in the past but, it was still user friendly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worth it
on February 10, 2026
Posted by: Kristinafaerie
from OR
Always easy to file and cost effective. I use it every year I file.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on February 10, 2026
Posted by: Sierra73
from Kentucky
I used turbo tax last year and this year and the expence was awesome. I highly recommend to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com