Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great service
on February 17, 2025
Posted by: Mikeydav84
from Alabama
My experience with Turbo Tax was awesome as usual. The entire process was seamless and easy to follow.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is greaT!
on February 17, 2025
Posted by: Mr focus
easy, simple and was able to do it alone. The Ai helped me when I needed It.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not impressed
on February 17, 2025
Posted by: THE PEOPLE DO NOT LIKE
You know have to pay to have interest for mortgage added as to where prior years I did not have to including last year. You also have to pay to file for state which was free last year as long as it was only 1 state which mine was, not to mention you either get charged 40 extra dollars to pull from refund or you get charged 5 dollars and some change to pay by credit card. I'm definitely not using Turbo next year. I did not ask for any assistance nor agreed to pay for extra assistance. I've been doing my own for 7 yrs without assistance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome, great automatic assistance
on February 17, 2025
Posted by: Davisonfamily
from Indiana
Great product, easy to use! Would recommend to any family or friends.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax easier than in an office
on February 17, 2025
Posted by: ab200222
from Romeoville IL
Easy to use, helpful tips Loved!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!!!
on February 17, 2025
Posted by: Adam San Anto
from Texas
always quick and easy and i have been using this for years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not free
on February 17, 2025
Posted by: youngone24
from Joppa, MD
should not have to pay more just because my employer has a retirement plan
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
quick and easy, wish it was cheaper
on February 17, 2025
Posted by: Aaron555454
I only have one complaint, I feel like the price could be a little lower for people like me who have a very simple tax situation and a very small refund.
Written by a customer while visiting turbotax.intuit.com