Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is my go to for tax filing
on February 10, 2026
Posted by: KAW62
from FL
I always use Turbo Tax for ease of use and confidence in filing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very disappointed
on February 10, 2026
Posted by: Too expensive x2
from Missouri
$128 fee is RIDICULOUS for one W2 where I only made 13000.00 for the yearl! Way to take almost half my tax return. RUDE!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good product, reliable process
on February 10, 2026
Posted by: jb13579
from Missouri
good product, reliable process, makes me enjoy doing my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on February 10, 2026
Posted by: Anonymous
from Tx
It was bery helpful, i will be using turbo tax again next year. I had a fewproblems with it but ifugured them out.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Deluxe is great
on February 10, 2026
Posted by: VICTOR2026
from Michigan
Very easy take pictures of w-2 information fill in forms
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very good
on February 10, 2026
Posted by: BCNew
from Maryland
I found that using the Turbo tax platform made it seemless to do my taxes myself
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on February 10, 2026
Posted by: Rick8319
from Indiana
Was easy to use and very accurate. User friendly. Highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Changed for the worse
on February 10, 2026
Posted by: MA120
from Indiana
They keep adding different fees, they changed the program and added multiple things that were repetitive or kept cycling back to what you had. Try to put you into a different program and adding more fees. It not free and they continue to add feeds. Needs to go back to how it was before they 'updated' it.
Written by a customer while visiting turbotax.intuit.com