Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So easy to navigate
on February 10, 2026
Posted by: jaxgirl111
from Florida
I had a really great experience using TurboTax. It walked me through everything in a way that felt simple and stress-free. I finished feeling relieved and confident in my return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is awesome
on February 10, 2026
Posted by: Calvary24
from Texas
Love that it is easy and explains along the way and recommends.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great app for taxes
on February 10, 2026
Posted by: JORGE G21
from CALIFORNIA
Easy-to -use-app.
I was able to do my taxes myself from home. I highly recommend this app.
I was able to do my taxes myself from home. I highly recommend this app.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It works
on February 10, 2026
Posted by: Rosemary55
from WI
I prefer the TurboTax on disk but, I now have a laptop that does not have a disk reader/player. I wish the online version allowed me to print state taxes without charging me for the state tax filing. That was always a plus on the disk version.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on February 10, 2026
Posted by: Leitupa
from Nevada
Helpful
Guidance
Accurate
Understanding
Compassion
Guidance
Accurate
Understanding
Compassion
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
go turbo
on February 10, 2026
Posted by: itilian QUEEN
from arizona az
easy as can be walks you right threw would refer to someone
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 10, 2026
Posted by: Kimmie 66
from Kansas
It walks you step by step, even when there's errors.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on February 10, 2026
Posted by: MikeDietz85
from TN
Smooth and easy process. Thorough questions and insight.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com