Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Scam
on February 10, 2026
Posted by: AFair
from MR
Horrible company to file taxes this year, TurboTax has scam me this year by forcing me to get a premium so that I can file 1099 G form. It did not show me any options of filing when it was free until I accepted a premium bundle. I won't yse TurboTax again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax always works great!
on February 10, 2026
Posted by: Yolee26
from Illinois
Turbo Tax always works great, plus it's very affordable!
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax is terrible!
on February 10, 2026
Posted by: hellno96
from california
literally so hard to use and ive been using this site since i wa 18 and im 30 now. will never use them again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 10, 2026
Posted by: The great leo
from FL
Great,first time for online tax return always downloaded before ,it worked well !!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on February 10, 2026
Posted by: TamsJams26
from Alabama
Turbo Tax is extremely easy to use. Cost is low. I appreciate how they guide you through each step and have help pop outs throughout. It's so easy a caveman can do it! ;) LOL
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on February 10, 2026
Posted by: Unique44
from PA
good experience great website always helps when needed
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks tur
on February 10, 2026
Posted by: Jannigirl
from Indiana
Quick and easy very helpful helped me get earned income credit
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love it
on February 10, 2026
Posted by: Bt0123
from Ohio
I did have to use ChatGPT to understand some of the questions so I wish that they would make the questions more illiterate friendly
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com