Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,444 Reviews)
Open Ratings Snapshot
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo Tax is fast and easy to use
on February 10, 2026
Posted by: Mariap123
from 2217 Forest Trace Ln
easy to use and very helpful, have used this for a few years now
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 1, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great!!!
on February 10, 2026
Posted by: Jimboartr
from Tx
Fast. Easy to use. Additional information available
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thank you Turbo Tax !!!!
on February 10, 2026
Posted by: Timothy1983
from wv
Thank you for making our taxes easy and affordable to file online!
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 1, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Suck! Farce!!!!
on February 10, 2026
Posted by: played for a fool
from Missouri
I am so mad, I feel like Turbo Tax sets traps and waits to fool and mislead! Never again. I haven't even filed the State part but yet I have already been made to pay $49. What a farce!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on February 10, 2026
Posted by: KJ Nurse
from Weat Virginia
Easy to file.Able to get allteinformation yo need to get accurate returns.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 1, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
this is an awesome site
on February 10, 2026
Posted by: SASSYN68
from 4009 Catherine Dr
Very friendly site. If I did it anyone can. This site will redirect you if something is wrong.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Trash
on February 10, 2026
Posted by: Wasted timeeeeee
from pa
No help tried getting help with forms "expert" just used AI then told me to delete everything and start over
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy to use
on February 10, 2026
Posted by: Cascades20276
from Fl
Great experience and easy to use. Would recomend to anyone
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
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