Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Very easy to use for simple filers
on April 15, 2026
Posted by: KB42661
from GA
Very easy to use for a "1040-EZ" filer like me, and I love that it usually takes me less than an hour to file both state and federal taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS A GREAT TOOL FOR DOING YOUR TAXES
on April 15, 2026
Posted by: CNOLAN930
from New York
VERY SIMPLE TO NAVIGATE. QUICK AND PAINLESS. WILL DEFINITELY USE TURBOTAX AGAIN
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peesy
on April 15, 2026
Posted by: McBride55
from Florida
Easy Peesy lemon squeezy the least i can say is that it was breezy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax will steal your money
on April 15, 2026
Posted by: UnhappyCustomer1312
from New York
You used to be free for me. Misleading. Charged me $143 dollars for a product called "do it yourself" -- joke. do not recommend. refund me if you wan me to take this down. Also very incompatible, bad accuracy, unhappy with the features. Also insufficiently guided in this experience. And don't even get me started on the interface--terrible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NOT FREE. Need to find an actually free service
on April 15, 2026
Posted by: DataCollectingatitsFinest
from South Carolina
So this is the supposedly free tax service, that people who do their own taxes use. After carefully putting in the information from my barely over $30,000 W2 in. I get back 7.00 after paying nearly 300.....for this "free" service. Just another American scam to take your money. Our country gets worse by the day.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time filing
on April 15, 2026
Posted by: Queen Bee MR
from Michigan
Love thisc. Easy to do. Wll do this all the time. I also did my daughters and she loved it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
forced me to pay money
on April 15, 2026
Posted by: kaytlynnnn2
from ny
forced me to pay money for a foreign tax credit. i earned a dollar for not having a foreign account so i had to pay over a hundred dollars instead of the free version
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
False advertisement
on April 15, 2026
Posted by: Sherri 16
from NC
Well you advised free filing. Yet when I get to the end you charge me close to 200.00. Nothing about it was free. And I didn't even itemize .
Written by a customer while visiting turbotax.intuit.com