Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
extremely satisifed
on February 10, 2026
Posted by: DEST GOT STYLEZ
from saint louis, MO
Turbo tax makes filing taxes way much easier!!!! I don't think I will be using any other tax service in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not good
on February 10, 2026
Posted by: Ericvpiel
from Missouri
Too complicated. Don't like it. What happened to old Tubotax?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
taxes
on February 10, 2026
Posted by: Angie2468
from Ohio
It was good to use Turbo taxes to do m taxes. I use it all the time.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Turbo
on February 10, 2026
Posted by: Devone15
from NC
It was easy and straightforward. way to go Turbo!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
more credits = more hidden fees
on February 10, 2026
Posted by: RyneMR
from michigan
Whilst there is more questions and better explanation of the different credits and things you can find to save money they defiantly don't tell you about the hidden fees and try to push their products through. i dont want the MAX and everything i did i typed in on my own so why do i get charged $160 worth of fees?
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing is easy with Turbo Tax
on February 10, 2026
Posted by: IsabelCon
from CA
Been using Turbo Tax for over 20 years--makes filing taxes so easy! Quick and easy to use and navigate. And good special prices! Recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best
on February 10, 2026
Posted by: Heavy load
from Illinois
They were very professional if I made a mistake they help me to correct it thank u turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like to use turbo tax every year
on February 10, 2026
Posted by: Anonymous
from New york
Easy to naviga5e the site. Things are easily explained as you go
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com