Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Turbotax/ Unhappy
on February 10, 2026
Posted by: Dee 215
from Pa
Filing process was very easy but I am very disappointed in the amount/fees being charged.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sticks Taxes
on February 10, 2026
Posted by: NSprouse54
from Maryland
Very easy and fast. I was able to finish filing my taxes in less than 30 minutes!
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax save money
on February 10, 2026
Posted by: Claiser1
from Ia
They were very helpful. And walked me through everything.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is excellent
on February 10, 2026
Posted by: Diann71
from Pennsylvania
Love it and its easy I would recommend it highly to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is Awful! Stay away!
on February 10, 2026
Posted by: Lifetime_Learning_Credit
from Ohio
I would rate zero stars if I could. I am greatly disappointed in turbo tax. The reason being is because I had to pay $88 ahead of time for the deluxe package just because I am using the lifetime learning credit. I have never ever had to pay money to file my taxes before. I am extremely irate right now. Reconsider allowing people to continue using the free version even with this specific tax credit. You are screwing over broke college students that depend on getting every back on their tax refund. Also you have the nerve to charge a fee for using the money from the tax refund to cover the fee for the deluxe version? Have shame. Deceptive pricing. I will never ever use your worthless tax software every again. Good riddance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Filing
on February 10, 2026
Posted by: AliM3
from Texas
Always quick and easy to update my information from the prior year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is amazing and very easy to use
on February 10, 2026
Posted by: DEEpiker
from rhode island
i use turbo tax every year ,it is very easy to use and guides you through everything .
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AMAZING!!!!
on February 10, 2026
Posted by: Nodoubt1024
from Texas
I have always used Turbo Tax. Supper easy to use and very user friendly. If I need help, I have the ability to ask for specialist. They check and double check everything to make sure all information is correct. They make sure you look over all qualifying deductions. So helpful and appreciative of Turbo tax. Your software makes my life at tax time simple. Never have any issues when it comes to filing.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com