Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Expensive with hidden fees
on February 10, 2026
Posted by: Caleb1112
from Washington DC
Cost me $80 to file the most basic Federal+Local tax returns then wanted to charge another $40 to have it come out of my taxes. I wish we would legislate you out of existence.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is outstanding
on February 10, 2026
Posted by: Kcmo816only
from Kansas City Missouri
Great services I’ve been using TurboTax for a couple years and greatful I can get all my money back
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you TT
on February 10, 2026
Posted by: Shawnasuothern
from Florida
It was easy and fast to use. Especially being a return user it made it so fast and simple to reuse all of the info without having to reenter and figure out what does and doesn't need to apply
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
yeah okay
on February 10, 2026
Posted by: bhbss
from kentucky
too many fees... when i started filing with turbo, there were no fees just the add ons if you want to include an expert. but individual fees for federal and state its crazy!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax every year
on February 10, 2026
Posted by: Crcoon21
from AK
Always easy to use and easy to understand the process. I feel confident filing with Turbo Tax every year!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YAY!
on February 10, 2026
Posted by: cjl1053
from Kansas
it was very easy to use. It helped me enter my info.
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy!
on February 10, 2026
Posted by: Buddy022158
from CA
It was easy to use and convenient. I feel like I received the maximum return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
disappointed
on February 10, 2026
Posted by: 123reb
from Indiana
Very confusing forms. No guidance on how to fill out.
Written by a customer while visiting turbotax.intuit.com