Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is amazing
on February 10, 2026
Posted by: Inky34
from Alabama
Accuracy, helpful, knowledgeable, fast, great experience
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on February 10, 2026
Posted by: Jason77fru
from New York
Turbo tax is very easy to use and takes no time at all to finish your year end.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great help
on February 10, 2026
Posted by: yasmeen26
from Minnesota
Great guidance and assistance. I enjoyed having help throughout my returns.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ms
on February 10, 2026
Posted by: Mimiann11
from Florida
Great expeirence overall. Will definatly use again.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Use H&R block instead.
on February 10, 2026
Posted by: fuqTT1994
from iowa
Nothing but a funnel to collect fees from the poor.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on February 10, 2026
Posted by: Meka22keys
from Mississippi
I would like better help with the side general topics search help. I did not get detailed information for the help I needed.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on February 10, 2026
Posted by: nick4254
from la
it was easy and wounderful i would recommend turbo tax to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on February 10, 2026
Posted by: Ducky1117
from North Carolina
Very nice, however it is advertised as "Free File", when it does seem charge you along the way. Great service, and since it comes out of the refund, I don't mind paying. They help get the maximum refund you can get.
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com