Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is very impressive
on February 19, 2025
Posted by: Rustdawg
from Kentucky
Very easy to process and quick for the consumer to get thier taxes done right.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
no good at all
on February 19, 2025
Posted by: ssskkkrnnf
from TN
too expensive too expensive too expensive too expensive
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A+. Easy to use and great customer service.
on February 19, 2025
Posted by: Daddy1967
from North Carolina
Everything went very smooth. When I got hung up a customer service person called quickly and resolved the issue I was having.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use!
on February 19, 2025
Posted by: Shondra1191
Easy to use! I was able to complete my return less than two hours. Everything was explained well and there are plenty of resources available to help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
DLoveReview
on February 19, 2025
Posted by: davidlove
Fairly Easy form for doing the taxes. Have used TurboTax previously.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on February 19, 2025
Posted by: Ariel332025
from League City, Tx
So fast and easy! I also had to call for some assistance and Shelly was so nice and helpful!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax is convient at best
on February 19, 2025
Posted by: zebheman
Love getting 156$ on my return just to have to pay turbotax fees an end up with only 33$
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible Charged a $40 processing fee
on February 19, 2025
Posted by: brettc3
from florida
usually it is very good but this time they made me pay $50 for the deluxe version to file which i understood and was okay with but then after that they charged me an additional $40 processing fee bringing my total to $89 that i was not happy about and shouldn't have had to pay so because of that i will not be using turbo tax again.
Written by a customer while visiting turbotax.intuit.com