Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TT is awesome
on February 19, 2025
Posted by: AudreyRenee
Turbo tax is easy to use and walks you through all the steps!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Filing hiccup
on February 19, 2025
Posted by: Nofile
Everything went well until I got to the filing page. It sure looked like I filed but as I tried to see the 1040 sheets its lie I had to start all over again. I finally managed to intervene in the completion process and -there- the return was not filed. So I restarted the filing process and finally got a confirmation. Something wrong there!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 19, 2025
Posted by: tapn
Great Great Great Great GReat Great Great Grrr
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
To easy
on February 19, 2025
Posted by: RxDx
Very easy to navigate and use. Made the tax experience very pleasant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not great
on February 19, 2025
Posted by: everyday poor person
from Portage, MI
Too much money, I felt completely trapped and forced to pay more because I was unable to move on to the next step until I selected the "Deluxe" package.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too expensive for the Basic
on February 19, 2025
Posted by: bfgh
from AK
Too expensive & 2.49% charge to use a credit card is infuriating
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I very much recommened Turbo Tax
on February 19, 2025
Posted by: YoDommy
from Las VegaS
I have used TT for many, many years. I think it is very legal, and is constently updating and adapting to tax rules real time. Therefore my audit chances used to show as almost nil, when they used to have an audit chances dial. I love that my tax forms are all kept perfectly by TT, as I am not too organized. I love to jump on whenever i want too. AAA and referal discounts. TT pushes other products which are all very good, but sometimes I just want my taxes done.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A big help
on February 19, 2025
Posted by: Rescuer2helpmate
from MS
helped smooth over the rough spots, (having problems with AGI)
Written by a customer while visiting turbotax.intuit.com