Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo is very user friendly
on February 10, 2026
Posted by: Keith Fergie
from Pennsylvania
Very user friendly and helpful. Very easy to file.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX MAKES IT SO EASY
on February 10, 2026
Posted by: SC07043
from FL
MADE IT SO EASY, I LOVE THAT MY W-2'S COULD BE UPLOADED WITH MY EMPLOYER NUMBER
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very disappointed
on February 10, 2026
Posted by: jess9901
from texas
I used to Love TurboTax, it was so easy and cheap but now it seems so much more complicated and they will do any and everything to up charge you. Filing has been extremely frustrating the last few years.This year TurboTax wouldn't file my taxes unless I upgraded to the deluxe version which was "on sale' from $89 to $49 and I was paying with my refund, but I was still charged $89 with no option to change and no real explanation as to why. I will definitely be looking for alternatives next year. Ive been using Turbo Tax for many years and only had issues the past 2, I'm very disappointed to say the least.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 10, 2026
Posted by: Yob83
from TX
It is so easy to understand! Doesn't take long as long as you have your documents.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 10, 2026
Posted by: Anonymous
from New Brunswick NJ
Keep up the good work and may God continue to bless you all and your families.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 10, 2026
Posted by: ChrisB125
from Indiana
Great and had to ask for help and the guidance was great
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and easy
on February 10, 2026
Posted by: Wilju
from Selma, in
This was easy and self fulfilling.they guidance was perfect.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY
on February 10, 2026
Posted by: Lauradick2
from california
its easy and to make someone to mandantory fill out review is stupid
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com