Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
75%
on February 10, 2026
Posted by: Anonymous
from TEXAS
would of been nice to pin point the issue to claim a dependent needs to be under 5000 DOLLARS.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 10, 2026
Posted by: ElizabethA95
from VA
Everything was easy to manage and easy to import all the required numbers
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS THE BEST.
on February 10, 2026
Posted by: ROB 52
from NEW JERSEY
VERY EASY STEP BY STEP FILLING EXPERIENCE. I LOVE TURBO TAX
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax helped alot
on February 10, 2026
Posted by: JEYEE22
from GA
Was really quick and easy to use, and it was simple
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax worked well
on February 10, 2026
Posted by: Marky D
from California
I have used TT Desktop for years but had to move to the on line version due to system constraints on my iMac. Was not able to import my prior return info so I had to manually enter all the data. After that, it was pretty seemless other than having to secure a Pin from the IRS.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Neutral feelings
on February 10, 2026
Posted by: wwwwp
from NC
turbo tax is pretty easy to navigate however, some things could be simplified so that regular people can understand better. and the fact that this used to be a free service and now can be costly does not sit well with some people.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax was easy and accurate
on February 10, 2026
Posted by: jnanjai
from Stockton, CA
This was on of the most easiest and accurate programs I have ever used. It helped me so much. Would recommend and use again!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 10, 2026
Posted by: mikeemr
from utah
It was easy because they asked all the necessary questions which simplified the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com