Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax guides you with ease
on February 10, 2026
Posted by: nanobotv63
from Virginia, VA
Very simple and easy and guides you with ease for the do it yourself option.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Best in the Business!
on February 10, 2026
Posted by: MoGeschaft
from Minnesota
Very easy and straightforward. Used it for years and no complaints at all. Another successful year with Turbo Tax! Got my refunds and easy filing! Super accurate year after year and it just works!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
excellent Turbo Tax Max
on February 10, 2026
Posted by: flip4441
from Washington
excellent point by point and the added assurance and accuracy of Max.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax
on February 10, 2026
Posted by: Aleja33
from RI
It was easy and fast. I will definitely file again next year as well.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
be prepared if your not an every year person..
on February 10, 2026
Posted by: IFYADONOTKNOW
from ky
it took longer at the end.. to "verify" who i was.. after giving tax returns.. taking pictures.. but could not procces.. to verify it was me??? had to go to IRS. cov.. to get information i have given int the past.. and my wife doubt you did it rigtW
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and accurate tax time
on February 10, 2026
Posted by: Triptych
from Georgia
As always, it's easy to file with Turbo Tax. I'm sure I got an accurate refund. What was awesome this year was that I could upload my W2 from my phone while I was doing my taxes on my computer. Took about 40 minutes to do my taxes this year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on February 10, 2026
Posted by: Reenie07
from Colorado
TurboTax is awesome. Customer service has been great.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 10, 2026
Posted by: MykM17
from OR
Very easy to complete taxes on your own without having to leave the house.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com