Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Ten Years With TurboTax & Never Disappointed!
on February 19, 2025
Posted by: mljmmiller
from Arkansas
So so so user friendly and provides plenty of explanation to help me understand my options! It allows a lot of services for support, makes it easier each year I file, and is a fraction of the cost compared to in person filing companies. I love that they send emails with helpful tips throughout the year to remind me to keep track of any documents I might need so it doesn't feel like such a chore when it's time to file. I do miss the Mint budgeting app with Intuit, but will continue to love TurboTax and recommend it to anyone, no matter how complicated you may think your taxes will be!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is almost awesome
on February 19, 2025
Posted by: CTMW2001
Easyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed in the "Free" tax filing (NOT FREE)
on February 19, 2025
Posted by: Brando06
from AZ
Did not need any extra help and was charged $42 for nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great
on February 19, 2025
Posted by: Kdimples
from Upstate ny
Easy to use except I couldn't figure out how to to get get the refund advance. I would have liked to usecthatvfeature
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Sucks
on February 19, 2025
Posted by: Anonymous
from TX
Rejected twice and not user friendly. Won't use again.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use Turbo tax!
on February 19, 2025
Posted by: hizrn
from TN
Turbo tax is wonderful. I have used it for the past 5 years. It's simple, easy to use and the cost is affordable. They're dependable, and get me the best refund possible.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A great service
on February 19, 2025
Posted by: dderaymond1978
from Brock Yexas
Very easy to file and have used them for the last 5 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Free
on February 19, 2025
Posted by: josh1243
Free, unless you want to claim retirement credits.
Written by a customer while visiting turbotax.intuit.com