Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Hated it
on February 10, 2026
Posted by: MigrainesTexas
from TX
Infuriating misleading intrusive shady frustrating
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on February 10, 2026
Posted by: Jazz CPA
from Maryland
Accurate and easy to use. I would recommend this to beginners.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not free
on February 10, 2026
Posted by: Ripped off 35
from 13118 Heather DR
Not free and I think I am paying twice.
Supposed to be free with Credit Karma.
Supposed to be free with Credit Karma.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 10, 2026
Posted by: zeek07
from pa
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Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 10, 2026
Posted by: NorMez
from Florida
Very easy, walked me through all the steps, very pleased
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great way to do yourself
on February 10, 2026
Posted by: Omardc
from Kansas
It is helpful as it guides you through all of the steps. It is also nice because there are options to ask questions or click on things if you do not understand or need more information.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on February 10, 2026
Posted by: Average boi Joey
from Texas
Taxes! Yay, so happy about paying more again and getting less than last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy with Turbo Tax!
on February 10, 2026
Posted by: Nezzylovejones
from California
Ive never been able to do this alone and today I did it! It was easy, my information was pretty straight forward and in the past i have paid hundreds to get them done. I was happy to pay the little fees to make sure all was good. I appreciate the efficiency!
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com