Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Problems with 2024 entries
on February 19, 2025
Posted by: Monksie
from Brooklyn, NY
This year I had a lot of problems entering my data. I had to take snapshots and they did not load as stated so I had to manually enter info. My dividend info was put in but did not equate at the end and I had to juggle to get the info included. Also I am paying as much as I am getting back as a refund. Its too expensive for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 19, 2025
Posted by: Melo025
from Connecticut
The filing of the taxes through Turbo Tax has been easy and quick.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ITS OK
on February 19, 2025
Posted by: ROSAISELA
SAYS FREE BUT ITS NOT. ALWAYS ADDING FEES. DEFINITELY NOT FREE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Don't use TurboTax
on February 19, 2025
Posted by: seant123456789
from Granite City, IL
I was given the option to pay the fees directly from my refund, but I was not informed about a $40 fee until the very end of the process. Had I known, I would have preferred to pay the fees with my credit card. I was originally expecting to receive $500 back, but now I'm only getting $223. I will reconsider using this tax return application in the future.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome !
on February 19, 2025
Posted by: HARKRI
The Live Expert and the Agent who had dealt initially was very knowledgeable. They both have complete insight of what the issue is there in my case and resolved immediately.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWSOME
on February 19, 2025
Posted by: CHAM6308
from Virginia
TURBO TAX WAS GREAT AND EASY TO USE AND WOULD RECCOMEND TO FRIENDS AND FAMILY
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
awesome
on February 19, 2025
Posted by: kvonn
from texas
it was quick and an easy process still giving all stars
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazinggggg!
on February 19, 2025
Posted by: alyssao10
from New Orleans, LA
Very easy to use! It was my first time filing my taxes on my own and it was incredibly easy and saved me a lot of money!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com