Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,082 Reviews)
Rating breakdown 86,082 reviews
5 Stars
64,192
4 Stars
9,433
3 Stars
4,169
2 Stars
2,615
1 Star
5,673
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax worked MUCH better for me this year! :D
on January 9, 2025
Posted by: MaxwellHB
from Grass Valley, CA
My tax filing process this year was WAY easier to manage than last year's endeavors! Mainly due to an erroneous mailing address listed under my working company which I had no power over. I was forced to print and mail my taxes through the USPS last year as a result. This year was nowhere near as stressful. All my original information was retrieved, many tax breaks were offered and only a couple slight errors sprouted up but nothing as overwhelming as last year.
My only -1 * gripe would be having to be forced to pay extra for "tax-assessment services" when I really have no desire to use any additional services offered through TurboTax. I want the process to stay as reasonably affordable as humanly possible. Why humanly? Because AI-generated anything needs to go far, far away.
But I digress.
Only 1 star dinged and that's from pinning additional charges on my tab for these fancy extra over-&-above services that I personally feel like I'll never actually use.
Otherwise, this service made my taxes WAY less stressful to file this year. So thanks for that! :)
My only -1 * gripe would be having to be forced to pay extra for "tax-assessment services" when I really have no desire to use any additional services offered through TurboTax. I want the process to stay as reasonably affordable as humanly possible. Why humanly? Because AI-generated anything needs to go far, far away.
But I digress.
Only 1 star dinged and that's from pinning additional charges on my tab for these fancy extra over-&-above services that I personally feel like I'll never actually use.
Otherwise, this service made my taxes WAY less stressful to file this year. So thanks for that! :)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on January 9, 2025
Posted by: Strong winds
Quick and simple, everything you need is there. So great service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful!
on January 9, 2025
Posted by: MaddieMM
from Fargo, ND
It was great and fast! Very informative and easy and helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great program
on January 9, 2025
Posted by: Terry458
from michigan
This program was very helpful and provided me with the answers that i was looking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on January 9, 2025
Posted by: coollllllllllllllllll
good good good good hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and informative
on January 9, 2025
Posted by: Ohmu
from United States
Amazingly fast, convenient, and filled with valuable context to understand the process if you're filing on your own.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the Best
on January 9, 2025
Posted by: TyeLaw1010
from Pennsylvania
Easy to use and update information. I really like to review option for errors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love
on January 9, 2025
Posted by: TCurtis27
from United States
Great and easy to use. Great information if questions are needed
Written by a customer while visiting turbotax.intuit.com