Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TurboTax is good
on April 15, 2026
Posted by: ab240
from Kentucky
Random fee at the end with no prior mention but otherwise great service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turboTax Is Official
on April 15, 2026
Posted by: emwj
from Maryland
Awesome experience. I was able to get my own and my family taxes done quickly and efficiently
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is simple to follow
on April 15, 2026
Posted by: CM0815
from Michigan
Simple to follow. Good explanations. I like how it guides you thru.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GOOD
on April 15, 2026
Posted by: K1963
from arkansas
It is easy to follow along and enter information and when I asked a question the answer was concise
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good service
on April 15, 2026
Posted by: Seandeman02
from florida
was good experience fast filing had to fill out everything
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 15, 2026
Posted by: Baby2026
from Ny
Very quick and efficient would do it again next year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy!!!
on April 15, 2026
Posted by: Mel2319
from Michigan
This was really easy to use and understand. WOuld use again
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Recommend Turbo Tax
on April 15, 2026
Posted by: SRubey
from Louisiana
It's a very user friendly website which I found a big plus.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com