Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbotax user friendly
on February 11, 2026
Posted by: kam3227
from florida
TurboTax is incredibly easy to follow, with great features and a user-friendly interface. It's a real gem!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Older users are abused
on February 11, 2026
Posted by: Dakk42
from New York
Used it for years, this year they took more than half of my return as payment to file this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic
on February 10, 2026
Posted by: Cecyval
from California
Great service, very easy to guide you through every step!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made easy
on February 10, 2026
Posted by: Sean1986
from ARIZONA
Everything was very easy to input and taking a photo of the tax returns made even easier. Tax guidance was there incase I needed it but everything was explained so well it wasnt needed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10+years of turbo tax
on February 10, 2026
Posted by: VLDWA
from WA
I've used it every year and I can breeze through my taxes super fast. I've never even thought about using a different service.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbo Tax
on February 10, 2026
Posted by: Nanny111111111
from tx
Just did what Turbo Tax told me to do. Filed my return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is great
on February 10, 2026
Posted by: Ship26
from Arizona
Turbo Tax is a great service - very user friendly - makes tax season less stressful
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 5 star
on February 10, 2026
Posted by: together with you
from OR
the process was what i thought it would be glad i chose them
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com