Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great product
on February 20, 2025
Posted by: marcusjm
from CT
easy to use, FAQ's are informative. will recommend
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 20, 2025
Posted by: Ab1974
from North carolina
Great experience would recommend app to everyone to try
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked
on February 20, 2025
Posted by: Darby13
It was easy to file like always. I use turbo tax every year and you make it very simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 20, 2025
Posted by: doumplin
took longer than expected but got it done always use turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is super helpful
on February 20, 2025
Posted by: hcookdesign1
TurboTax has made my taxing experience easy and super helpful with all the check-ins, questions, explanations. Thanks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Refund 5 Day
on February 20, 2025
Posted by: BeeA95
ineligible for 5 day refund and it does not state what made it ineligible other than something about my identity. no opportunity to challenge this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on February 20, 2025
Posted by: Jen cast
from Pa
Fast and easy experience.. very easy to use...would recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Use, Dishonest with "Free" Filing
on February 20, 2025
Posted by: Shells040
from Clermont, FL
It is easy to follow and upload documents to. I will say, TurboTax tricks you into thinking it is free, it lets you do everything for "free" then at the end of all of your work, charges you $39 for deluxe. I never agreed to any deluxe anything, but what do I do? I tried multiple times to restart and it just signs me back into the deluxe and keeps trying to charge me. I eventually gave up and paid the fee, but wish they were just upfront and honest to begin with. So get ready for the charge that you weren't expecting.
Written by a customer while visiting turbotax.intuit.com