Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great product
on February 11, 2026
Posted by: RJMHILL
from Ga
Easy to use with extensive help available. #1 to do it yourself
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesomr
on February 11, 2026
Posted by: Tusky322
from Vermont
It was very good, easy to navigate and helpful when meeded
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on February 11, 2026
Posted by: Dy11an
from Texas
Easy to use, fully guided instructions, and highly recommended for cheap or even free filings!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Price Discrepancy
on February 11, 2026
Posted by: Bree6517
from TX
the use of TurboTax is easy. The disappointing factor with this service is that it said it was charging 40 dollars which was 5 more than H&R Block but since I had already entered all of my information, I decided to pay. When it charged me it said $49 plus tax for a total of 53 dollars. That is not right! and it says it after you already put in your card and pay so there is no way to cancel.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great First Time Use
on February 11, 2026
Posted by: HammahOhana
from Maui, HI
Easy to navigate, when I did get stuck it was easy to look up needed clarifications, I also like how accurate the forms are and how they make sure you didn't miss anything
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax made life easy
on February 11, 2026
Posted by: Giggette
from Florida
Very easy and explained everything to File my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable
on February 11, 2026
Posted by: PinoyBoyToy
from AZ
Easy, quick, helpful. All you need. Been using since I started my first job, still using now for a reason.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best app
on February 11, 2026
Posted by: Natyfigdo
from Texas
I love it is the best app if you want to do this by yourself
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com