Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Been using for years
on February 20, 2025
Posted by: Judbac
from Texas
Ease of use . Easy to find answers if I have a question.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
super!
on February 20, 2025
Posted by: gris007
from texas
super easy to submit information and team very helpful
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Successful submission
on February 20, 2025
Posted by: JR7360
from Chicago, IL
This is still the fastest and most trusted way to submit taxes on your own. Just be sure to have your tax documents available, so that you don't waste time trying to find them. It is nice that Turbo Tax tracks your filing status, so if you do have to go look for additional information, you don't have to re-populate your information.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on February 20, 2025
Posted by: OhYeah75633
from NC
Great easy to use and find the best return. would do it next year
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax works, but they stiff you
on February 20, 2025
Posted by: TaxSeasonStinks2025
It is a bit confusing at times, and auto picked my state returns without looking at what state I was earning my income in. Made for more headaches as it tried to autoload all of my information and confused me in the process. Not tot mention I have to pay for both federal and state taxes being done on here when you simply imported the info from last year. You didn't pull it out of thin air it's copy and paste from my old paperwork kind of expensive to get double dipped. Plus the extra $40 for you to take it out of my return.... which to me makes the most sense, but a wild fee to be charged when it makes no sense for me to pay you for you to pay me back... just deduct it from what you owe me and keep it simple. I don't Venmo my friends $25 then ask them to Venmo the $10 difference back, that's just dumb. 25-10 = 15. I'll send over $15 to my friend and call it a day. Confusing and a lot of extra work it seems crazy to pay all that extra when there wasn't much reason to.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Liked
on February 20, 2025
Posted by: Hammer18
Seemed easy even though I'm a bit techno challenged.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome service
on February 20, 2025
Posted by: Steph808
from Ewa beach, HAWAII
Amazing staff and so very helpful and made things easy and enjoyable
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY SIMPLE DONE
on February 20, 2025
Posted by: Alex4321
from NEVADA
EASY SIMPLE DONE. And just like that I was enjoying the rest of the day!
Written by a customer while visiting turbotax.intuit.com