Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Twice as long
on February 20, 2025
Posted by: Twice as long
from Antioch, CA
took us twice as long as the estimate due to connectivity issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
perfect
on February 20, 2025
Posted by: cam0303
from Amherst ny
This was very easy straight forward , and quick thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on February 20, 2025
Posted by: Kris6981
from Fall River, MA
Fast abd Efficient. I am very pleased and satisfied with the service they have provided.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TruboTax
on February 20, 2025
Posted by: Girliegirl3
from Memphis, TN
It was great! Fast and easy! They got me a bigger refund than I expected!
Response from turbotax.intuit.comBy TurboTax Care Team, February 21, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Pricy
on February 20, 2025
Posted by: 3333cj
Easy to use. Could be less expensive. I'm already paying the government.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was smooth!
on February 20, 2025
Posted by: Nubian Pooh
Yesss, Turbo Tax was very easy going, helpful, and fast.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Way to Go with Turbo Tax
on February 20, 2025
Posted by: Mojojo54
from Georgia
Very easy to file my taxes. Like that it is not confusing to go through the process of filing and if I am missing something Turbo will tell me what I am missing.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Lost original paperwork
on February 20, 2025
Posted by: Nuzoegirl
from Virginia
If it didn’t loose my entry I made in late Jan it would have been a 5 star
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com