Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Tech Support Got the Job Done
on February 20, 2025
Posted by: GeorgeZ65
from Harleysville, PA
Your tech support is very good. I needed help twice while I filed my original and amended returns. Angela and Tonya got the job done. I got my questions answered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Time effecient
on February 20, 2025
Posted by: EfficientTiming
I appreciate the ability to file sitting at home. Sick or noy. Hot out or cold out. I can do them without any real issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Business Analyst
on February 20, 2025
Posted by: Mytaxreturn2
from Palm Coast Florida
Very User friendly, extremely helpful and easy to understand and use
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is simple
on February 20, 2025
Posted by: Mizzjancan
from Alabama
Easy to use, I've used them two years in a row and everything was a breeze
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Let's get that green!
on February 20, 2025
Posted by: KrazyNess
from Birmingham Alabama
Turbo tax takes the guessing out.. easy to use and understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden charges
on February 20, 2025
Posted by: Hidden charges not happy
The process is convenient but hidden fees for federal and then charging for state as well doesn't sit well with me. I thought I must have clicked something wrong for the Federal to charge me $38 dollars but I was wrong. I was charged $78 dollars in all. Not happy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax Service
on February 20, 2025
Posted by: Arlington Gal
Very helpful to receive prompts and questions so nothing is missed whether it is tax owed or deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
thanks for the process being understandable
on February 20, 2025
Posted by: sandy snort
from Fairfield Iowa
it was an easy way to file my taxes. Thanks for making it understandable
Written by a customer while visiting turbotax.intuit.com