Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is great
on February 11, 2026
Posted by: sassysg
from new jersey
Easy to use and recommendations were great! Will recommend and use again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 11, 2026
Posted by: Cglove11
from Georgia ,GA
the experience was great I didn't talk to anyone, but overall things was pretty easy i love turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 11, 2026
Posted by: Average Joseph User
from Mi
Ease of use, simple to navigate, nothing else to say, meeting minimum words required in this test box
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good job
on February 11, 2026
Posted by: Honeymomcoco
from California
Oh, he helped me a lot good job
Good job he helped me very much. He explained everything the good job.
Good job he helped me very much. He explained everything the good job.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very Easy
on February 11, 2026
Posted by: gmlarson
from north carolina
very easy to navigate and quick to process my return
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax Software and Assistance
on February 11, 2026
Posted by: Sweet I
from OH
Fast, easy and full of facts to file by. It's my new way to file taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax will get you
on February 11, 2026
Posted by: Me021
from Nc
I was forced to go w deluxe to file and I don’t understand why feel like I just got hit with a money grab and forced to buy an option I DID NOT want in the first place, and to be charged an extra $40 just to pay w my refund is ridiculous when I DID NOT want the so called “upgraded package”
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Fast!
on February 11, 2026
Posted by: kmburns1
from MS
Great experience! Easy to use, accurate, and helpful guidance!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com