Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome!
on February 11, 2026
Posted by: Fguelff88
from Illinois
My experience with Turbotax was easy to understand and convenient!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy to use
on February 11, 2026
Posted by: MA1088
from Illinois
It's always easy, straightforward, and that puts me at ease. I enjoy seeing the numbers fluctuate as I enter my information. It feels safe and I trust that my information is secure. I've never had any trouble with audits so I'd say they're doing things accurately.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is quick and easy
on February 11, 2026
Posted by: NickeyC
from Missouri
TurboTax makes things quick and easy for you. Try them
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is self explanatory and awsome!
on February 11, 2026
Posted by: Corina040507
from Texas
I have been using Turbo tax for over 5 years. It is very easy to use and very helpful! It provides step by step on what to do. I love that it saves your information from the previous year!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Pricey but gets the job done
on February 11, 2026
Posted by: Min456
from CA
Easy and quick to use. Very convenient to have have everything in one place. Bit pricey however.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax is a scam fees for direct deposit
on February 11, 2026
Posted by: Amyyy23
from texas
i did not like the fees for direct deposit into my account i dont care to have my refund 5 days earlier i just want direct deposit its ridiculous i had to pay for it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic!
on February 11, 2026
Posted by: Cook64
from Virginia
It's easy. There is an explanation for every question that I had and easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
employee help via phone was great
on February 11, 2026
Posted by: liddy 67
from 8301 Grandview dr
very very very very very very very very very helpfull
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com