Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax works great
on February 20, 2025
Posted by: Wendy 1020
from Prattville AL
Great experience filing my taxes. I will be using it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 20, 2025
Posted by: BeachGirl9
from Pensacola, FL
Love Turbo Tax and Intuit products. Did not interact with a Live person this year, but have in the past and have always been happy with the service and knowledge they provide.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not good at all
on February 20, 2025
Posted by: OtherEricJ
from Ohio
I have used the PC version for many years. I thought I would try the online version this year, thinking it was cheaper and would cover our needs. It turned out the same price and much more confusing: no way to switch to the underlying forms and nearly ended up paying $3000+ more in taxes than I should. I know tax laws have changed but the underlying plumbing should not be that breakable. There were things around school district taxes that I could not find a way to correct, short of deleting it and starting over. I could not get 1099-Rs to ask the questions I needed to answer. Neither of those are uncommon situations. I will definitely not be using the web version next year. I may even try another vendor because of how many times "buy this add-on" was shoved at me, as the default behavior that I had to explicitly decline.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing!
on February 20, 2025
Posted by: J Goodwin
from Dallas, ,TX
Great and easy to use software. Looking forward to next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easypeasy
on February 20, 2025
Posted by: LandLC
from california
So easy to file. Love information from previous tax year and explanations are easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax as okay.
on February 20, 2025
Posted by: 25Saul
It would have been a little less confusing and I did not like the idea the it wasn't free anymore.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 20, 2025
Posted by: Allen 1960
easy to do will use again ///////////////////////////////////////
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on February 20, 2025
Posted by: 3765
from MS
Let's say I've had better . It was supposed to be free , but ended up being 78.00 and I'm filing a simple form!! Its ridiculous!!
Written by a customer while visiting turbotax.intuit.com