Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
It was very easy to navigate and do
on April 15, 2026
Posted by: Hudson76
from Oklahoma
Easy to navigate and work through. Will use again!
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is convenient
on April 15, 2026
Posted by: MichaelWjr
from Georgia
Extremely considerate and accessible to access information quickly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great way to do my taxes!!! dont feel dumb!! love
on April 15, 2026
Posted by: cindy241976
from El paso Texas
very user friendly, I love it ..its the only way to go
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
meh
on April 15, 2026
Posted by: rick10000000000
from Illinois
not free, still pay as much if you were in person,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on April 15, 2026
Posted by: KARENRENEE51
from south carolina
good experience. able to recheck and can add items if you forget.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo came in clutch at the last minute
on April 15, 2026
Posted by: StrawHatLucius
from Michigan
I had no idea how to file for taxes for it has been a while and I usually let my ex handle them. They made it simple and easy for me.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unintentional loan process
on April 15, 2026
Posted by: MikeH1989
from Alabama
I was disappointed that I applied for a loan through this process. I did not intend to apply for such a thing.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes
on April 15, 2026
Posted by: victaxes77
from texas
was good easy to follow an fins everything that was nedd.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com