Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Errors
on February 20, 2025
Posted by: Yay Done Yay
Very easy to use. I saw a message when I reviewed that said we fixed your errors. But I was never told what the errors were so I could learn from them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great!
on February 20, 2025
Posted by: Anonymous
Turbotax made it super easy to file my taxes. My previous information was saved and they helped guide me through with each step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is awesome
on February 20, 2025
Posted by: jajjr40
from TN
Very simple and easy to use software and easy navigation of site.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible Service
on February 20, 2025
Posted by: OddFlex
Your services have horrible processing fees that actually, and legally, shouldn't exist. I Have an under $230 tax return and $80 was taken out for "processing fees" and its an absolute scam. I use Turbo Tax EVERY year, and have been for almost a decade. Never filing with your service again. Theres no possible reason you can give me to charge a $40 processing fee, you robbed me of money that could've gotten me to work. Thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on February 20, 2025
Posted by: Nphillips25
Very easy to prepare will use again and I like that things get caried over to next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like it here.
on February 20, 2025
Posted by: Marilyn1130
It's pretty easy to navigate through the website. I use Turbo Tax every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Needed help and Got It
on February 20, 2025
Posted by: Betty Boop Lover
from Holiday Fl
We had help from Skye at customer service! She guided us through our problems. so glad to call her.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
medical info
on February 20, 2025
Posted by: Chaseking
from KY
It was fine but asking medical info was difficult.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com