Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,444 Reviews)
Open Ratings Snapshot
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
Missing 1095 a require help to proceed
on February 20, 2025
Posted by: Janna97
from Tampa, fl
Had a missing 1095-A form and there were no information how to reenter information. Turbo Tax wouldn't recognize the form during upload. Had to use an expert that walk me through how to manually enter the information.
Note enough description on how information was to be used.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I Love the IRS
on February 20, 2025
Posted by: skrumtrulescent
I love doing my taxes! It's the absolute best time!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on February 20, 2025
Posted by: redeemthewreckage
questions were very good to understand.
tools were very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
40 fee for taking pmnt out of return?
on February 20, 2025
Posted by: silly15
I like TT except for the $40 charge for taking the pmnt out of my refund. REALLY????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
filer
on February 20, 2025
Posted by: Gates ministry
EASY and fast not hare to complete and very helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Don’t use there service anymore. IRS has it free
on February 20, 2025
Posted by: SamuelC001
So simple application , free.and when you finalize you don’t pay anything , not the TurboTax fee, not the $40 federal refund. But then you are forced to upgrade to deluxe, because of a simple 1095-a form. Then it charges you 39 for fee, and $40 dollar federal refund fee. What kinda rip off is that. Imagine they scam 100million people for 80 bucks , that’s 8e9. A lot of money for a stupid simple program. That the irs has literally made free on there website already. Shame on you turbo tax shame on you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on February 20, 2025
Posted by: Mike69114u
Easy and fast I would recommend to all my friends and family
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome and Easy!
on February 20, 2025
Posted by: Skibum1959
from Granby, CO
Makes filing taxes quick and very! Been using it for years.
Written by a customer while visiting turbotax.intuit.com
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