Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TurboTax is great
on February 11, 2026
Posted by: jmike88
from Louisiana
the experience was great and very proactive an detailed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The BEST!
on February 11, 2026
Posted by: Kiya215
from New York
Elizabeth was the best. She was so patient, nice and knowledgeable.
She knew exactly what the problem was. I am so thankful that she was able to assist me.
She knew exactly what the problem was. I am so thankful that she was able to assist me.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax save money and time
on February 11, 2026
Posted by: Mariam66
from Florida
My experience with TurboTax has been excellent for the past three years. It's a secure platform that saves previous information, eliminating the need to start from scratch and saving a lot of time. What I like most is how it summarizes and compares your financial situation from year to year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax!
on February 11, 2026
Posted by: Thetheo96
from California
I've been using TurboTax for several years and I personally love this a lot. Merci beaucoup!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellant
on February 11, 2026
Posted by: Bella123
from FL
Wonderful experience. Will do this every year with Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was great
on February 11, 2026
Posted by: Row432
from Texas
Very easy and convenient and was self explanatory.
Had great help with experts.
Highly recommend
Had great help with experts.
Highly recommend
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible
on February 11, 2026
Posted by: carolberg
from missouri
i think your a rip off making me pick the deluxe filing status when i did not have any forms to sen with my form i know i will not us your service again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
its awesome
on February 11, 2026
Posted by: cheekdaddy91
from newportnews, va
easy and efficient and very accurate and gives good returns
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com