Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo tax - not user friendly
on February 21, 2025
Posted by: Shadow207
Not very user friendly. Very confusing. Too many ads
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the bomb
on February 21, 2025
Posted by: bombdropper
from West Virginia
Always fast and easy to use. I've used TT for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax alright
on February 21, 2025
Posted by: Donnabby
Yes its awesome I love the app it's so much easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick simple easy, professional guidance
on February 21, 2025
Posted by: brittwetmore
from maine
Turbo tax made it easy to go through the process. The program is very user friendly and step by step guidance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Error with Healthcare.gov Form
on February 21, 2025
Posted by: AdamandDanielle438
from OH
There was an error where we left the Marketplace after a few months as indicated on the Form from healthcare.gov. Turbo tax flagged this as an error when it is not. It also would not let me file the return electronically until I amended a value of 0.00 to 0.01. If I had not done it, I would have had to print and mail, which is not ideal. I was able to fix it and file electronically, but it is something that needs to be considered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 21, 2025
Posted by: Summer_
from Jamaica
It was very simple and easy to use to file for my taxes
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesomeness
on February 21, 2025
Posted by: Digitales
from West Virginia
Paid careful attention to all question, answered accordingly. Turbo Tax shields much of the traditional drudgery behind standard filing from the user. Gives ample opportunity to revisit each part to confirm accuracy and ask questions to determine our answers may be in conflict. Been using Turbo Tax for many years and highly recommend their products.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I love Turbo Tax (but tired of hidden fees at end)
on February 21, 2025
Posted by: bilo1010
I love Turbo Tax and has been my go to for doing my taxes for as long as I can remember, however I am disappointed that within the last few times I've filed as it has become misleading when you start to file that you are picking the "free option" and choose for no help yet still get charged that amount at the end. the last several years they have tacked on this fee and I think its false advertising. It use to be a-lot more affordable to use turbo tax that is not the case anymore sadly. I don't mind paying a fee and expect it but shouldn't have to pay $78 for the standard filing process.
Written by a customer while visiting turbotax.intuit.com