Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Like Turbo Tax
on February 11, 2026
Posted by: Fred4511
from Arizona
I have used Turbo Tax for years, it is expensive to file, never gotten any free filing, but easy to use and makes it easier for me.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 11, 2026
Posted by: Chineka
from Illinois, Chicago
Filing was easy to navigate. It was helpful and not hard to understand what you are doing.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT JOB
on February 11, 2026
Posted by: NOMORESETTLING
from VA
ALL WENT SMOOTH AND EASY HAD NO PROBLEMS WILL RECOMMEND
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Makes filing Easy
on February 11, 2026
Posted by: EnoughWithTheNicknames
from Memphis, TN
This system is great for Novice taxpayers. I appreciate the guidance functions. It explains the tax definitions and provides updates all in one place. It is super functional,
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on February 11, 2026
Posted by: Love Turbo Taxxxx
from NJ
I love Turbo Tax been using them for many years and never evver had an issue!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 11, 2026
Posted by: Trish G
from Pennsylvania
Easy app to get taxes done thanks for the guidance
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very nice
on February 11, 2026
Posted by: polly bird
from nev
awesome great fantastic easy fun fast efficiate ok
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes filing taxes simple
on February 11, 2026
Posted by: TobyP67
from Lawrenceburg,TN
Very thorough and helpful. Makes filing taxes simple and fast.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com