Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is an easy self tax guide
on February 21, 2025
Posted by: Rickk421
I've been using TurboTax for about 10 years. never had any issues, always a smooth and easy experience.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on February 21, 2025
Posted by: Faith0703
It was great a great customer service!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YES
on February 21, 2025
Posted by: Lame Deer
Great experience well organized will continue to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax forces you to upgrade
on February 21, 2025
Posted by: anon09784
Non stop being urged to upgrade to a more expensive version is obnoxious. Being forced to upgrade to receive a tax break that totals less than the cost to upgrade in order to even finish filing is highway robbery. Turbotax has gone way downhill over the years, and I'll likely stop using them now that more free services are becoming available
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks
on February 21, 2025
Posted by: cooper47
from Chattanooga TN
Great help. Had help with an amended return. Representive on the phone was great
hone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Doesn't tell you when you need the upgrade
on February 21, 2025
Posted by: HE25
Had me put in all my info before telling me I was going to have to upgrade. Basically cost me 2 hours or 40 bucks for the upgrade. They knew I was going to need that form for a long time before they told me it would cost more.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Updated version is great!
on February 21, 2025
Posted by: vickijes
It was quick and easy to use. Price reduction was an added bonus.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on February 21, 2025
Posted by: GEO2425
easy to use ,. the survey is a bit annoying though.
Written by a customer while visiting turbotax.intuit.com