Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax makes it easy!
on February 11, 2026
Posted by: RosieC76
from Pennsylvaniea
So easy to navigate and helpful hints. I am very happy with Turbo Tax
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice
on February 11, 2026
Posted by: waedb22
from michigan
simple easy to navigate , the process was smooth and very manageable
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax!
on February 11, 2026
Posted by: Road66king
from Tennessee
So easy a caveman can do it!
I retired in Sept. of 2025, so I had work income, income from 401k etc. Turbo Tax makes it easy to pull in information of all the necessary forms.
I've been using Turbo Tax for years now.
I retired in Sept. of 2025, so I had work income, income from 401k etc. Turbo Tax makes it easy to pull in information of all the necessary forms.
I've been using Turbo Tax for years now.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great and easy
on February 11, 2026
Posted by: Keionna320
from pennsylvania
Great Customer service Will use turbo tax in the future
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job Turbo Tax!
on February 11, 2026
Posted by: Tekachance27
from Illinois
As always, Turbo Tax provided a smooth process for completing my income taxes. I have been using their company for over five years and they never disappoint
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 11, 2026
Posted by: Bonus Gma
from WI
Easy to do with taking me through each step. I would refer to others.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
When Privacy used to mattter
on February 11, 2026
Posted by: HtwoO
from ohio
I am noty crazy about intuit sharing of information with their constituents, it's as if we have no choice, and it's very time consuming to read All the documentation, you unload on us, knowing it is all but impossible to read through them all, as if filing taxes isn't long enough. We are giving you our business, why do you have to Sell our personal information as well? That's just one more thing we have to be concerned about and/or bothered with due to Corporate Greed. WE THE CONSUMER DO NOT BENEFIT FROM OUR INFORMATION BEING SOLD OUT, AT ALL!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is quick and efficient!
on February 11, 2026
Posted by: TayWolf31
from Florida
TurboTax is quick and efficient - especially if it's for an individual.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com