Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
turbo tax is good
on February 11, 2026
Posted by: debbies 2025 taxes
from illinois
it was hard to figure out at first but after i got started it was fine
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on February 11, 2026
Posted by: Dezy89
from New York
Very easy to navigate and the support is amazing highly recommended
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 2025
on February 11, 2026
Posted by: DRCrary
from Florida
TurboTax is super easy and accurate to use and very simple to figure everything out. Plus, it uses all tax break to give y u h most on your returns.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
cool
on February 11, 2026
Posted by: Yellacana47
from texas
it was a learning experience for me i kind of enjoyed it .and teaching me life and new things
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
16 years of Turbo Tax
on February 11, 2026
Posted by: HT in
from New Mexico
TurboTax helps me stay on track with my filing. I really don’t know what I would do without it. Our taxes are relatively simple, but not so simple when you’re trying to do it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on February 11, 2026
Posted by: big t45667
from ks
always great every year! Thank you for being so awesome
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on February 11, 2026
Posted by: Paul h51
from 11 Hummel Drive
wish program showed actual forms as we go along .filling in lines
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Difficult
on February 11, 2026
Posted by: You have got to be kid
from Colorado
Last year I had self employment but this year I did not. It took many attempts to get the computer to recognize this fact.
Written by a customer while visiting turbotax.intuit.com