Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
User friendly
on February 22, 2025
Posted by: Tcp3
from Wisconsin
User friendly, easy to use, able to upload documents and autofills in the blank.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Stop upselling and provide better error handling
on February 22, 2025
Posted by: AnnoyedTurboTaxUser2025
Constant upselling. Every time I log back in or advance to a new section, I am constantly peppered with some other service. Please record my answers the first time and stop bothering me. My taxes are basic, I don't need your premium services!!! Another issue, when I was attempting to complete my returns, an address for one of my financial institutions was incorrect. But I was only allowed to update the zip code. The zip code was correct, the state code that Turbo Tax had was wrong. If you are going to flag an address as incorrect, allow the user to make any and all updates to it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly Turbo tax
on February 22, 2025
Posted by: Jenny01020304
from Florida
Super easy and inexpensive. Very user friendly. I use them every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Simple and Easy
on February 22, 2025
Posted by: DurdyJ
It's easy and I can do everything by myself. If I have questions or need help, turbotax has a great help system when I need help with anything I am stumped on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on February 22, 2025
Posted by: Nevolent
Very useful and helpful.I was able to file my taxes easily and not take up to much of my time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 22, 2025
Posted by: johnnythetaxpayer
Turbo tax guides you an prepare the tax for you and it is very easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you
on February 22, 2025
Posted by: ronell526
It was great. Thank you for your help. Will use it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Gets the Job Done
on February 22, 2025
Posted by: Joshua56
It's nice that I can do my taxes in my living room at my leisure.
Written by a customer while visiting turbotax.intuit.com