Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax Federal and State
on February 11, 2026
Posted by: TerryLeeFoersterling
from Oregon
It was easier to navigate this year than last year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on February 11, 2026
Posted by: Bryan2059
from Connecticut
It was a great experience easy and most importantly free
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on February 11, 2026
Posted by: Endo Chronicon
from Michigan
Fast and easy to use! I will be using TurboTax again.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
cool
on February 11, 2026
Posted by: bgag01
from Connecticut
such a good experience, awesome thanks I will use again next year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on February 11, 2026
Posted by: RC Taxes 2026
from California
Easy to use. Help tab answered all questions.Will use again.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Tool
on February 11, 2026
Posted by: Juls98
from tx
Great tool for submitting taxes. Easily used and fast.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
complete the whole thing b4 paying
on February 11, 2026
Posted by: sami1413
from Washington state
I liked you service overall it was just I had to find my IP. Maybe that should be done before you pay for you service should be done at the end like it use to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you, Martha!
on February 11, 2026
Posted by: BioteachMary
from Ohio
The representative I talked to (Martha) figured out how to fix my problem. Greatly appreciated. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com