Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
10/10 Would do again!!
on February 22, 2025
Posted by: Jason1840
from Florida
Easy to do and walks you through the full process to get the maximum refund available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I like TurboTax but let me to print sooner!!!!!
on February 22, 2025
Posted by: S to the B
TurboTax is very simple to use, and for the most part intuitive. Being able to contact TurboTax experts live also helps to address any concerns or questions.
One significant issue I have is not being able to view or print returns before going to the File section. In order to view or print my returns, I have to go through all the payment info, bank account info and consent info. I cannot see my returns until I get to the transmit step. I think this is a significant flaw with TurboTax. I used to be able to view or print my returns before getting to any of those filing steps. Being able to see and compare current vs. prior years' returns in advance is important to avoiding any glaring mistakes and omissions so that refiling (which is a pain!!) can be avoided.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is stress free
on February 22, 2025
Posted by: Ja523
A platform that can be trusted with all my financial information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax season is here again
on February 22, 2025
Posted by: Roscio71
from Akron, oh
I've used it for years. Quick, easy, and informative, it helps you thru your taxes and offers information on things you are unsure with or not used to adding. I plan on using TurboTax for all the years to come.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on February 22, 2025
Posted by: CIGAL
from FL
Was easy to complete return. I didn't used an expert as everything was easy to follow.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost Perfect with Stupid Unnecessary "Fix"
on February 22, 2025
Posted by: MuskieMan45
from Logan, UT
Would be 5 stars, but it kept telling me to fix something on my state W2, but I tried to fix it for 20 minutes and it kept telling me I needed to fix it. Then I changed nothing and filed again and it let me. So frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Help
on February 22, 2025
Posted by: Viviane Doan
from Virginia
I engaged with a live person over the phone and she was able to help me to correct and review my information thoroughly.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It’s a game-changer!
on February 22, 2025
Posted by: CozzyGrover
from Annapolis, Maryland
I’ve been using TurboTax for over a decade, and it has consistently exceeded my expectations. The user-friendly interface makes filing taxes a breeze, even for someone like me who isn’t a tax expert. TurboTax guides you through each step with clear instructions and helpful tips, ensuring that you don’t miss any deductions or credits.
I highly recommend TurboTax to anyone looking for a reliable and efficient way to handle their tax filings. It’s a game-changer!
Written by a customer while visiting turbotax.intuit.com