Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Fast and quick
on February 11, 2026
Posted by: Jolie949
from california
It was very easy.I got to do it from home .It plug the info quick
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax makes it easy!
on February 11, 2026
Posted by: Cacklers
from KS
Turbo Tax makes it easy to do our taxes at our convenience on our own time
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 11, 2026
Posted by: Destis94
from Florida
Easy to understand, fast to file taxes so I don't have to sit here all day
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is ok but they ask for a 7 digit pin
on February 11, 2026
Posted by: Cancer769
from VA
I was able to file but they were asking for a 7 digit pin but I only have a 6 digit pin
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent, Secure, Intuitive Process!
on February 11, 2026
Posted by: Norm 1322
from Florida
Easy, clear, accurate secure process and features.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is a good tax preparationn software.
on February 11, 2026
Posted by: regisk56
from Michigan
Fine. Review topics were adequate to answer my questions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on February 11, 2026
Posted by: DAISYtx
from SAN ANTONIO, TEXAS
Easy to navigate and expert is very helpful. Highly recommended.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not please
on February 11, 2026
Posted by: teetah1
from Vermont
was told $40 charge! Next I see over $100/ what the heck is that. FIled the same as last year and was no fees..
Written by a customer while visiting turbotax.intuit.com