Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax was great
on February 11, 2026
Posted by: Hawkman61
from Iowa
Was fast and easy to use this year with all the things i had
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is user friendly!
on February 11, 2026
Posted by: 9903
from Connecticut
I needed some assistance with my NY State return and had the opportunity of working with Tina who was absolutely wonderful! She was extremely knowledgeable and patient. I appreciated her time.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 11, 2026
Posted by: ChrissyH1234
from Florida
I've been using turbo tax now for over 10 years and the experience is amazing each and everytime
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've been back every year since 2000.
on February 11, 2026
Posted by: SandyQcar
from New York
I've been using Turbotax for over 20 years, almost 25 years. Obviously if I've been back every year that says a lot. Always pretty easy depending what/how/why your filing. It's been awesome for walking me thru the return and depending on your answers, they'll move on to the next question, either direction it goes. I've been recommending TurboTax for years
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and quick
on February 11, 2026
Posted by: Jeneenee
from California
Super helpful quick and easy and perfect for my buck!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax great
on February 11, 2026
Posted by: Inaid
from Ohio
Easy to filling the taxes, you can do it without help
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax made it Easy!
on February 11, 2026
Posted by: GJV 5
from California
This is the 3rd year have filed with Turbo Tax and I intend to use Turbo tax for the foreseeable future.Turbo Tax makes it easy to navigate the forms, input the proper information and if corrections are needed they help you make them.Turbo Tax gives the user options on how much support is needed. The last 3 years I have used Turbo Tax my federal and state returns have had no complications.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 11, 2026
Posted by: Dabus31
from Texas
This was a quick great experience, I will definitely be back in the future
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com