Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great!
on February 22, 2025
Posted by: MEG1826
Very easy to use and complete taxes in timely manner
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very easy
on February 22, 2025
Posted by: DnA2024
from Prescott, AZ
It was very easy and simple to use, and I was able to finish both State and Federal in less than an hour!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ghost charge added
on February 22, 2025
Posted by: Why a charge
from Northeast CT
This was pretty straight forward as always. I have one job and the only thing slightly out of the ordinary is one dependent in college. I gave it one review because once again I selected free filing, never selected an upgrade but as I went to file I had a $39 charge. I dd not want to deal with calling to have them clear everything and reenter it all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not perfect
on February 22, 2025
Posted by: 2sheba
from Visalia CA
Some of the "review" questions were duplicated more than once - not necessary
I efiled my last year return with turbo tax, but I had to enter "paper filed" to complete the 2024 return
I efiled my last year return with turbo tax, but I had to enter "paper filed" to complete the 2024 return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is overrated.
on February 22, 2025
Posted by: Dickyboy123
from Sarasota, Fl.
My tax prep experience with Turbotax this year was annoying, cumbersome and silly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Please help
on February 22, 2025
Posted by: ML FL
Charged me a fee just to be rejected and have no idea how to fix it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on February 22, 2025
Posted by: Dolan666
from UT
ALWAYS easy to do and the info it retains from prior years is super helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
If you can get it for free
on February 22, 2025
Posted by: 1800oldman
from up north
Got through it, there help IMO needs to be able to enlarge reading area. The info for copying final doc is off still haven't got a copy. Yes some of troubles were the setting on my computer for my eye sight.
I thought the 2021 was easier.
I thought the 2021 was easier.
Written by a customer while visiting turbotax.intuit.com