Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
ITs cool
on February 11, 2026
Posted by: Key9
from Alabama
I hate being a grown up, this stuffs ghetto and i wanna quit
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Makes it Easy
on February 11, 2026
Posted by: MandyLynne
from CO
Easy to use! I file my taxes with Turbo Tax every year, and will continue to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on February 11, 2026
Posted by: MWFire
from OH
TurboTax made me feel like I was getting everything I deserved in my taxes. It was easy to follow, even with multiple state tax returns to file. The accuracy checks and reminders throughout the whole process may seem tedious to some, but I found it quite helpful for catching little mistakes here and there.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great!
on February 11, 2026
Posted by: camcam2805
from Colorado
I had a really easy and pleasant experience, thank you!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax works
on February 11, 2026
Posted by: metalmaniac788
from NC
Fairly quick, and we shall see how reliable a service it is.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 11, 2026
Posted by: CrocsNSocks
from Minnesota
Super easy for my first time using Turbo tax. Some of the things I wasn't sure of and Turbo tax helped explain it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on February 11, 2026
Posted by: MLHMN
from WI
The process continues to be straight forward. Getting info uploaded from the previous year is amazing!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Use H&R Block
on February 11, 2026
Posted by: brooklyna19
from Indiana
This crap was stupid. It made no sense and was super difficult, and has never been before.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com