Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Amazing
on February 11, 2026
Posted by: Duck494949
from Ohio
Easy process and very helpful. Will definitely use next year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo taxes is awsome
on February 11, 2026
Posted by: wattsowl
from Nevada
good platform this experience has been great and I would refer people to your platform
this experience has been great
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
5 Day early file fee
on February 11, 2026
Posted by: Early Filing Fee
from NH
I had to select the 5 day early refund option and pay a $35 fee from my return. It would not let me complete the return without agreeing to this $35 fee, after I already paid $40 for Turbotax. Turbotax ended up costing me $75, when it should have been $40.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is friendly and fast
on February 11, 2026
Posted by: Jax521
from California
Great and super easy. We have used Turbo Tax for 30 plus years.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on February 11, 2026
Posted by: Jassovb
from Texas
THANK YOU.... USED IT FOR YEARS very easy to navigate
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 11, 2026
Posted by: Angi01
from Ga
I have used Turbo Tax for 5 or more years now and it makes my life so much easier.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 11, 2026
Posted by: Chevy Cruiser
from Kentucky
TurboTax is very easy to use and work with in general
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy To Use
on February 11, 2026
Posted by: Easy To Yse
from North Carolina
TurboTax is so easy to use. I enjoy the having the ability to file my own return using TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com