Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on February 11, 2026
Posted by: JBar25
from WY
Very easy to process and understand. Directions are clear.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy
on February 11, 2026
Posted by: Wendyg406
from Montana
I've been using Turbo tax for years. This is the first year I am using it online and it is really easy. I like that if just walks you through each topic and you answer the questions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Lots of help!
on February 11, 2026
Posted by: Captain Kidd
from Oregon
I had a great experience but got hung up on one question that i wish Turbotax could have assisted me with as i changed my filing status from last year. Overall, I love the simplicity of it and the many options when it comes help. thanks!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on February 11, 2026
Posted by: Pokeie
from Ga
Helpful and well informed would recommend it to friends and family
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple
on February 11, 2026
Posted by: ahbates7881
from missouri
My experience with turbo tax was very simple and informative.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very satisfied with yearly filing.
on February 11, 2026
Posted by: On the coast
from OR
I have been using Turbo Tax for many years and am very happy with how comprehensive and easy the program has been for us. I can have W-2's imported; they review every type of deduction available; the system calculates everything and asks us to check and recheck to make sure we have entered correct information and are satisfied with the calculations.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product, used many years
on February 11, 2026
Posted by: jaimetax15
from FL
great product, used all this years and it has been a great experience, thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was great!
on February 11, 2026
Posted by: Tturner7905
from Wisconsin
Wonderful and through. Was easy to do my own taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com