Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easy but the upsell is misleading
on February 22, 2025
Posted by: Easy upsell
Easy to use. The way the app upsells is misleading instead of matching clients to what they actually need. No technical ticketing system to report bugs to be fixed. Support staff pleasant and knowledgeable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worked out better than I thought.
on February 22, 2025
Posted by: Pap Dan
from Davis, WV
I had additional questions and forms this year. I was pleasantly surprised that it went so well. I would recommend Turbo Tax to others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you Turbo Tax
on February 22, 2025
Posted by: MandaPanda1775
Thank you. Super easy to understand and navigate. Though the fees are not upfront.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Is a great tool
on February 22, 2025
Posted by: Lilly63
from Tampa, FL
It was very easy to use, I will recommend it to anyone with no tax or computer experience.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax thiefs
on February 22, 2025
Posted by: Plop Queen
Unexpected up charging should be a crime. Never felt more robbed in my life. Basically did my taxes to pay Mr. Turbo.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes filing taxes easy
on February 22, 2025
Posted by: JulieH65
from Idaho
The process is simple and straight forward and I did not need to ask for advice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was great!
on February 22, 2025
Posted by: Jared1578
from Virginia
I would rather have had the software version but the online version was quick and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
convenient
on February 22, 2025
Posted by: Tyni67
Total fees need to be clear and upfront from the very beginning. No surprises at the end.
Written by a customer while visiting turbotax.intuit.com